Case study: Havering Council

Aim: To consolidate suppliers


Procurement method: Green services framework

Non-traditional properties are some of the least energy efficient homes in the UK, chiefly because they can’t be as easily improved through conventional methods. In order to ensure that all its homes were performing as well as they could be, Havering Council embarked on a significant installation programme of energy efficiency measures.

The works were let out on a contract-by- contract basis, however the council soon began to encounter issues working with several different delivery partners, says Mark Howard, capital projects manager at Havering Council.

"We’d had a number of packages but we were getting uncertainty with regards to cost and variability in the service provided by contractors," he says. However, they were impressed by the offering from one contractor in particular: Willmott Dixon.

Mr Howard says the council held discussions about how they could best incorporate their knowledge and expertise into future programmes. It soon came to light that Willmott Dixon was part of a green services framework offered by the Procurement Hub.

The framework has since helped establish a strong relationship between Havering Council and Willmott Dixon in this area of energy efficiency work. In 2014, a £5m contract was awarded to Willmott Dixon to deliver a whole house approach to energy efficiency for 320 non-traditional properties. The results were good, so Havering discussed the possibility of further works programmes with Willmott Dixon. Mr Howard says the longer-term relationship developed through the Procurement Hub framework offered advantages that wouldn’t have been possible otherwise.

The strong connection between both organisations led to the contractor undertaking surveys and helping to identify properties that were going to go into this latest programme before the contract was even formalised.

The second contract through the framework was awarded in December 2016 – £2.5m of work for a further 150 non-traditional properties. Work has started on site, and is due for completion in May/June.

Mr Howard says: "They hit the ground running as soon as we entered into the contract as they already had the details of the properties and surveys. That’s one reason why they’ve moved so fast." 

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